ED Management 1706 - ED Management - Jun 01, 2013

Target Audience:

This activity is intended for emergency physicians, ED nurses, and other clinicians.

Accreditation:

AHC Media is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Credit Designation:

This activity has been approved for 1.0 nursing contact hours using a 60-minute contact hour.

Provider approved by the California Board of Registered Nursing, Provider # 14749, for 1.0 Contact Hours.

Nurses licensed in California should retain this credit letter for four years.

Faculty Listing:

Author:
Dorothy Brooks
AHC Media

Managing Editor:
Leslie Hamlin
AHC Media

Executive Editor:
Shelly Morrow Mark
AHC Media

Nurse Planner:
Diana S. Contino RN, MBA, FAEN
Senior Manager, Healthcare
Deloitte Consulting LLP
Los Angeles

Executive Editor:
James J. Augustine, MD
Director of Clinical Operations, EMP Management
Canton, OH
Assistant Fire Chief and Medical Director
Washington, DC, Fire EMS
Clinical Associate Professor
Department of Emergency Medicine
Wright State University
Dayton, OH

Guest Columnist:
Caral Edelberg CPC, CPMA, CAC, CCS-P, CHC
President
Edelberg Compliance Associates
Baton Rouge, LA

Subjects:

  • Physician-initiated follow-up contact improves patient satisfaction, provides opportunities to improve care
  • Clinical team leaders provide added heft in driving improvements, moving the ED culture toward a patient-centered approach
  • To improve the patient experience, focus on team development first
  • Text-message-driven intervention, real-time feedback slashes time-to-treatment for stroke patients
  • ED Coding Update - Payer audits: Time for a system overhaul, but stay vigilant and be prepared to mount a robust defense

Objectives:

  • Apply new information about various approaches to ED management
  • Discuss how developments in the regulatory arena apply to the ED setting
  • Implement managerial procedures suggested by your peers in the publication.

Financial Disclosure:

Author Dorothy Brooks, Managing Editor Leslie Hamlin, Executive Editor Shelly Morrow Mark, and Nurse Planner Diana S. Contino report no consultant, stockholder, speaker’s bureau, research, or other financial relationships with companies having ties to this field of study. Executive Editor James J. Augustine discloses he is a stockholder in EMP Holdings. Caral Edelberg, guest columnist, discloses that she is a stockholder in Edelberg Compliance Associates.

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